
Do you think of customer service when you think of IACUC Administration? No? Well, maybe you should! I recently attended a fabulous session at PRIM&R’s 2018 IACUC Conference entitled “Incorporating Quality Customer Service into IACUC Administration”. We don’t often think of customer service as applying to regulatory compliance. But if instead of viewing regulatory compliance as enforcement, we view it as a service, we may begin to see compliance increase. Read more